Refund Policy
Last updated ·
Cadenyx is developed and operated by Yang Mingjie. Contact [email protected].
When you can get a refund
Request a refund within 7 days of purchase if Cadenyx cannot run properly on your computer.
Any mandatory consumer rights that apply to you still apply.
How to request a refund
Email [email protected] with your order ID, Windows version and a short description of the issue. You can also request a refund through Creem. Creem processes the payment refund.
After a refund
A refund revokes your activation. The app applies the revocation when an online license check returns that decision and clears the saved key and authorization. Projects already running can finish.